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The people who work in housekeeping are observant, strategic and hardworking. It allows them to come up with a plan of action and work in teams to get rooms ready for the next guests by check- in. A great deal of their time before Saturday is spent discussing, and planning with their managers or supervisors which rooms they will need more time or extra hands in to get done based on what they’ve observed in the days prior to sale.
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One of the housekeepers explained to me it is important for them to get into rooms during the week so they can assess the cleanliness of the guest staying in order to plan for their Saturday and get all their rooms done on time. My mother works in hospitality and has always taught us to keep the rooms as clean as possible, unfortunately not everyone does that. The thing that I and a lot of other people fail to realize is that not every guest is the same. Regardless she was thankful for the assistance of me stripping the beds (the easiest task) and sweeping the floors (she went back over the floors) so she could get underway with the rest of the room, once I was out of her way. I didn’t last more than an hour and although she wouldn’t say it, I am 100% sure the housekeeper I was assigned to felt, I was slowing her down more than helping. Rooms still available at the Hilton Galveston Island Right next to the San Luis, you are right near Packet Pick-Up, Start. SAN LUIS SOLD OUT Make it a magical weekend by booking your hotel night at The San Luis Resort, the official hotel of the Santa Hustle Galveston. Our check out time is 11AM and rooms are guaranteed by 4PM, so that gives them 5 hours to clean up to 10 rooms to our expected standards, while also going through a checklist to verify everything in the room is functioning as it should. The Official 2022 Santa Hustle Galveston host hotel is San Luis Resort. I experienced first the hard level of skill it takes to turnover a room. Me being my judgmental self would see how quickly they’d get rooms done through the week and never once considered everything they had to do in those 5 or 10 rooms on a daily basis to make the Saturday check- in run as smoothly as possible.Īll of that changed one fateful Saturday when housekeeping was short staffed and we needed all hands on deck, that day.
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HOTEL HUSTL FULL
In my mind it was always ‘how hard could changing bed sheets, sweeping and mopping the floor and cleaning the bathroom possibly be?’ I was ridiculously naive to the skills it takes to do what these women and men do on a daily basis, especially those working in a timeshare resort, where the rooms can be the size of apartments with either a kitchenette or a full kitchen.Īt my resort for example the housekeepers who clean the 2 bedroom units are assigned 5 of these units, and the ones who clean the 1 bedroom units are assigned 10 of these units. I must admit, this has not always been my opinion, until I began working in the industry I hadn’t grasped how difficult of a job housekeeping actually was. It helps I read this just as our resort -and every resort around the world- is preparing to celebrate international housekeeping week. I recently heard the phrase: ‘There is no such thing as unskilled labor.’ Immediately my mind went to the women and men of the housekeeping department. Housekeeping week: appreciating the backbone of the hospitality industry